All articles

Orders

Can I change or amend my order once it has been placed?

Due to the way our orders are processed, unfortunately we’re unable to cancel or change orders once they have been placed. We try to have a very fast processing procedure to fulfil our delivery times. We therefore ask you to take the time to read and

When will I receive my order confirmation email?

You should receive your order confirmation email from us as soon as you have placed an order. For all our registered account users, the order will also appear in your Account page. Our order confirmation emails may also appear in your junk or spam fo

Can I add an item after I have placed my order?

Due to the way our orders are processed, unfortunately we’re unable to cancel or change orders once they have been placed. We try to have a very fast processing procedure to fulfill our delivery times. If you do wish to order an additional item, we a

How do I find my order number?

Your order number will be located in your original confirmation email sent to you at the time you place your order. This number can be found in both the subject line and the body of the email. If you have created an account with us, you can also find